Shopify Website Maintenance
As an industry-leading provider of comprehensive Shopify maintenance solutions, we are dedicated to ensuring the seamless performance, security, and growth of your Shopify website. With our expert team of developers, designers, and technical specialists, we offer tailored maintenance packages designed to meet your specific needs. From regular updates and security patches to troubleshooting and optimization, we have the expertise to keep your Shopify website running smoothly, allowing you to focus on growing your business. Trust Ecom Dragon for reliable and professional Shopify website maintenance.
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5 STAR RATINGLet's dive into what makes our Maintenance Funnel the ultimate solution for your Shopify store:
BENEFIT 1
Support with low maintenance.
We understand that your time is precious. That's why our team of experts takes care of all the technical aspects, so you can focus on what you do best – running your business.
BENEFIT 2
Uptime Guarantee.
We stand by our commitment to keep your store up and running smoothly. If your store experiences any downtime, less than 1 or 2 hours, or encounters two instances of downtime in a month, we'll provide a refund for that month, no questions asked.
BENEFIT 3
Swift Query Resolution.
Your satisfaction is our top priority. Any queries you have will be addressed within the next 24 hours. If we fail to meet this promise, you'll receive a full refund, no questions asked.
BENEFIT 5
In-house Training.
We don't just maintain your store; we empower you and your team with the knowledge and skills to excel. Our in-house training programs will educate and train your team members, helping you achieve even greater success.
BENEFIT 4
Free Consultation Calls.
We believe in providing personalized attention to our clients. That's why we offer free consultation calls to discuss your specific needs and ensure you're getting the most out of our services.
BENEFIT 6
Hassle-free Cancellation.
We value transparency and want you to feel in control. If, for any reason, you decide to discontinue our services, simply inform us at least 1 month in advance. No strings attached.
Contact Us for Your Website Maintenance
HOW WE DO IT?
Process For Website Maintenance
Communication
Daily / Weekly standup meetings between client and project manager to discuss ongoing tasks & upcoming tasks.
Project management tools will be set up for streamlining communication across tasks and the board will also give a holistic view of the project.
Email communication as needed.
Development
Tasks from the project management board will be taken up and development carried out.
Development will be carried out on either the test template or a separate shopify instance as per the requirements.
Post UAT, tasks will be pushed to production.
QA / UAT
First round of testing will be conducted by the development team.
Second and final round of review will be carried out by the project manager and subsequently shared with the client for UAT.
Once UAT is cleared, tasks will deployed on production.
Design - Development - CRO - Support
Ensure your needs are met on a monthly basis
Shopify apps provide a powerful way for your business to reach new customers and increase market presence. Boost your brand visibility, and get valuable insights to help your business grow and succeed in the competitive online marketplace.
Our team of Shopify App Development experts will consult, design, develop and manage your Shopify App.
Service Retainer for Your Business
The monthly Service Level Agreement (SLA) allows your team peace of mind with support terms tailored for your business including response times, service desk ticketing and emergency after-hours escalations.
The difference between successful and unsuccessful apps and sites is how they’re maintained. Read about the costs of maintaining an app and learn why you need maintenance.
Benefits of a Service Retainer
A Monthly Support Retainer to Grow Your Website
Our ecommerce Maintenance Retainer packages are framed around a Service Level Agreement to ensure your maintenance and support needs are met on a monthly basis. The hours are flexible and can be used across all of our services.
Add team capacity and increase velocity to match your growing needs. We'll optimize your agreement to meet demand.
In the fast-paced world of e-commerce, ensuring your Shopify website is consistently updated, secure, and optimized is crucial for sustained growth. Our expert team provides comprehensive maintenance solutions that keep your online store running smoothly, freeing up your time and resources to focus on core business activities.
Let’s Work On Your Exciting New Project Together! Join Our Long, Happy-Client List Now.
What Makes Ecom Dragon Different From Other Companies? RESULTS!
Here is what our client say about us, Please have a look.
Frequently Asked Questions
Ecom Dragon prioritizes the secure management of customer data during website maintenance. I will maintain strict confidentiality and implement measures to prevent unauthorized access or breaches.